Last updated: 05/09/2025

1. Data controller

David M., [address], contact@fleye.io.
DPO (Data Protection Officer): [name, or “not appointed”].

2. Data we collect

Account and forms: name, email, phone, country, company, message, preferences.
Pilots: operating area, drone models, portfolio, licenses and insurance details.
Usage data: pages viewed, device data, logs, cookie consent.
Payments: processed by [Stripe]. Fleye.io does not store card numbers.

3. Purposes and legal bases

Account, missions and delivery: contract performance.
Payments and invoicing: contract and legal obligations.
Support, fraud prevention and security: legitimate interests.
Analytics and product improvement: consent if cookies are not strictly necessary.
Marketing communications: consent, with opt-out at any time.

4. Recipients and processors

We use service providers strictly necessary for hosting, payments, emailing, analytics, UX and support, for example:

Hosting: [provider]
Payments: [Stripe]
Email/CRM: [tool or provider]
Analytics and UX: [e.g., Google Analytics, Hotjar] if enabled with consent
A detailed list is available upon request.

5. International transfers

Some providers may be located outside the EU. Transfers are covered by Standard Contractual Clauses or another recognized mechanism, with additional safeguards where needed.

6. Data retention

Accounts and missions: during the relationship, then [X] years after closure.
Invoices and accounting: 10 years.
Prospects and newsletter: up to 3 years after last contact.
Technical logs: up to 13 months.
Analytics cookies: up to 13 months.

7. Your rights

Access, rectification, erasure, restriction, objection, portability, post-mortem instructions and withdrawal of consent at any time.
To exercise your rights: [contact email].
You can lodge a complaint with your local authority. For France: CNIL (Commission Nationale de l’Informatique et des Libertés) www.cnil.fr.

8. Security

We implement reasonable technical and organizational measures to protect data. You are responsible for keeping your credentials secure.

9. Minors

The service is not intended for users under 18 without parental authorization. We do not knowingly collect data from minors.

10. Changes

Any update will be posted on this page with the revision date.

Contact (privacy): contact@fleye.io